Customer Delivery Driver Installer Trainee, Bessemer Road

Job description

Job Type

Transport / Warehouse / Logistics

Region

East England

Location

Norwich

Preferred Hours

Full Time

Partnership Level

09

Closing Date

14/11/2019

Vacancy Type

Permanent

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Salary

£10.40 - £13.52 plus appropriate shift premium

Salary Frequency

per hour

Hours of Work

10.30-21.30 Monday to Friday
07.00-18.00 Saturday
41 hours per week
4 out of 6 days per week on a 5 week rota (Mon-Sat) to include 3 out of 5 weekends

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Duties & Responsibilities

We are looking for individuals who will take responsibility for maintaining John Lewis' reputation for customer service, by offering outstanding service in the delivery of customers' goods. We'll expect you to go the extra mile in everything you do, from loading your vehicle to dealing with customer queries. You will be expected to contribute to the safe working environment by being aware of, and adhering to legislative and health & safety requirements of the workplace and whilst in customer homes Please note that this role involves heavy lifting.

Please take a look at the short video below which will give you an introduction to the Customer Delivery Driver role at John Lewis.

Job Requirements

As a driver, candidates should be able to demonstrate knowledge of the relevant regulations as well as possessing the correct skills to pass the driver assessment. Candidates should be committed to achieving the Partner and customer satisfaction targets and Service Targets, within the context of the Partnership's core values, behaviours and principles. This role is subject to the following pre-employment screening: Driving Licence check Basic Disclosure.

To land this role as a Customer Delivery Driver Installer Trainee you'll need a valid UK C1 Driving Licence with no more than 6 points, valid DCPC and valid Tachograph Card . Please note this role is subject to the successful completion of a 12 month Trainee Installer training programme to help you a fully qualified John Lewis & Partners Installer.

We hope you're tempted, and if not perhaps you have a friend or family member who would really suit this role? We would love to hear from you or them!

Required essential experience skills and qualifications

You'll need:

• The ability to cope with the physical requirements of the role

• Previous experience driving a 7.5 tonne vehicle

• Strong communication skills, both over the phone and face-to-face.

Required desirable experience skills and qualifications

Previous experience in a customer facing role Previous experience of the installation of white goods, building of furniture or associated skills

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

For internal use only:

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