Designer
Moscow, Россия Community management
Job description
We are looking for a Regional Services Design Specialist for our Integrated Facilities Management Business Line.
About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
Location: Moscow, Russia
Role: Regional Services Design Specialist
Role Summary:
· Create a library of templates for effective employee communication at sites to promote the improvements
· Create a library of templates for effective employee communication at sites to share information about Facility Management services
· Create customized materials for sites to support the specific needs considering cluster specifics, culture specifics (e.g. videos promoting FM teams and the services; new professional workplace guides; Facility Team posters; digital site tours and other materials as needed)
· Create marketing materials to leverage the existing EX initiatives (the new hires on-boarding program; Floor Ambassadors; Facility Pop-ups; Ace of Space; etc.)
· Create the marketing materials for Annual survey 2020
· Issue the regular and professional communication to the Client to promote the regional performance in various areas e.g. Employee Experience, Innovation, Sustainability, etc.
· Support the regional and site leaders with preparation of powerful professional presentation materials for executive reviews with the Client as needed (e.g. QBR, JBP)
· Use the new tools to enhance Europe communication, e.g. Prezi
· Educate the team on how to communicate effectively, professionally and better promote the services
What the job involves:
• Develop the elements of identica
• Visualization of creative communication concepts of services, continuously generate and look for new ideas
• Develop a variety of marketing materials (graphic arts, off-standard design, elements of digital communication, videos, pictures etc.) including make-up galley and prepress
• Participate brainstorming sessions with Business Leaders
• Planning and the strict observance of deadlines.
• Keeping records of updates
• Participate in development of concepts, promo materials and special projects. Control the quality of marketing materials. Prepare the pre-production prototypes
• Prepare powerful professional presentation materials for the business leaders, create infographics etc. as needed
• Run several high-impact projects simultaneously, leveraging a network of site and functional contacts
• Connect the account with best practices from other parts of the business, the industry and beyond
Key Performance Measurements
· Client Relationship Assessment Scores meet and exceed the target in Europe
· Employee User Satisfaction scores meet and exceed the target in Europe
· Contribute to achievement of a Global Innovation KPI
· Contribute to Europe JBP successful delivery
· Vision: facilitates the creation and communication of a compelling and strategically sound vision
· Initiative: assertive; works outside the job description; takes a leadership role without being asked; pushes back appropriately; asks the right questions; brings solutions— not problems
· Communications: excellent; always closes the loop; recognizes who the right players are and keeping them informed; being proactive.
Sounds like you? To apply you must be able to demonstrate the following skills and experience:
• Fluent English
• Excellent graphic programs skills: Adobe PhotoShop, Adobе Illustrator, Adobe InDesign, Acrobat, Sketch and other
• Ability to communicate with and influence a diverse audience
• Charisma and a personable nature, with strong interpersonal skills
• Excellent organisational and communication skills
• Flexibility: projects are long-range, complex and geographically diverse. We need to understand and allow for regional/cultural/contextual differences and allow for local expression without compromising coherence. Initiatives also evolve, rarely ending in the shape they started out. Regional IFM Services Design Specialist must find ways to preserve program intent in spite of external pressures.
• Drive for results: whether piloting in a small number of locations or running a global deployment, ‘drift and swirl’ are constant threats. A successful manager will produce measurable results against pre-defined outcome standards on agreed deadlines – consistently.
• Creative problem-solving: initiative/ EX/ EX subject-matter will vary greatly and demand a very diverse range of solutions. The manager will often need to shape programs from basic ideas, so a certain amount of invention is required.
• You enjoy and excel working on a fast-paced environment
• You are detailed oriented to deliver results timely and with the highest quality
• You feel empowered to create memorable human experiences for the client, he internal JLL team and the account ‘s One team while upholding safety standards
• You are a passionate expert that embodies the JLL Human Experience culture of being an early adopter and turning problems into opportunities while having the flexibility to think outside of the box
• You are a role model with uncompromising standards who works as a collaborative team player, communicates professionally and demonstrates accountability
• You are open to new and innovative ideas and you focus on continuous improvement and delighting the customer
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today!
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