E-commerce Internship

Job description

Who you are

Are you looking for a challenging internship in the field of e-commerce, supporting the daily management of our website, securing that our online customers can shop easily?

Besides the fact that you recognize yourself in our values, have a passion for home furnishing and are eager to further develop yourself and IKEA, you meet the following requirements:
- You are following a relevant education (WO Bachelor / HBO) and you are looking for an internship starting in September 2022
- You like to work in a dynamic and busy environment where no day is the same
- You are at least 18 years old;
- You are an enthusiastic and proactive person. It is also important that you can work accurately and independently;
- You are assertive and not afraid to ask questions and give your opinion;
- You are eager to learn and able to link theory to practice.

Your responsibilities

You will work together and integrated in our e-commerce Selling team. You will have an experienced mentor to guide and support you during your time with us. You will have the opportunity to learn and use new tools, develop your analytics and communication skills.

The focus is:
- Secure our customers can find all products easily. Your contribution is to ensure products are available and manage the out-of-stock situations;
- Secure our customers do not find error messages and meet the right content. Your contribution is to ensure that solutions are found for the error messages on our website;
- Secure customers have a good experience while using our furniture planning tools. Your contribution is to conduct usability tests and test purchases, identifying frictions and be part of the solution;
- Supporting online customer journey optimization by contributing with research and creating proposals for changes on our online product category pages.

About this work area

We are a world leader in home furnishings and are proud of our values and Swedish culture. Together, we work every day towards our vision of creating a better everyday life for as many people as possible. We do this by offering a unique range of home furnishing products that are affordable for many people.

Questions and support? Let's connect!

If you join us in this role you can expect the following from us, among other things:
- An internship fee of €340,- gross per month for a full internship week;
- An internship period of at least 20 weeks
- Space for own initiatives and good ideas;
- An unforgettable time and an amazing new network!

Are you excited and do you see yourself in this role? Fantastic! Upload your CV and give in your motivation letter (you can add your motivation letter in the upload field under 'Share some more' on the application page) at least answer the following 3 questions:
- What are you looking for in an internship and what is your motivation for the department?
- What do you expect from IKEA? What would you like to learn?
- What are the requirements from your school/university?
An integrity check via the warning register of the Stichting Fraude Aanpak Detailhandel is part of the application procedure.
We are looking forward to your application!