Public Relations & Communication Manager

Job description

Description

About us

At Crowne Plaza Brand 

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

 

Your day to day

As the Public Relations & Communication Manager, you will produce public relations and marketing plans and strategies that will promote and maintain excellent public relations in order to maintain the brand image of the hotel.  Your duties include but not limited to planning, directing, controlling, coordinating and participating in all public relations and marketing activities.

Essential Duties and Responsibilities

· Works to increase market share and media coverage.

· Promotes brand awareness on the national and local levels by communicating through various media and introducing new advertising and promotional plans.

· Coordinates with media to provide them with the required information assists in media planning, and ensures proper media placement.

· Posts press releases, articles, and other marketing information on the Hotel’s website.

· Liaises with relevant departments for media exposure gained for the Hotel in order to maximize results and return on investment.

· Maintains an updated database at all times with local and international media contacts.

Builds solid relationships and networks with colleagues, clients and the media.

· Prepares regular client reports and attends client meetings.

· Collates, analyses and evaluates media coverage.

· Attends and promotes client events to the media.

· Uses all forms of media and communication to build, maintain, and manage the reputation of the Hotel ranging from public bodies or services to businesses and voluntary organizations.

· Liaises with and answers inquiries from media, individuals, and other organizations via telephone and email.

· Researches writes and distributes press releases to targeted media.

· Collates and analyzes media coverage.

· Writes and edits in-house magazines, speeches, and articles.

· Responsible for preparing and supervising the production of brochures, handouts, direct mail leaflets, promotional movies, photographs, films, and multimedia programs.

· Organizes and attends events including press conferences, exhibitions, open days, and press tours.

· Maintains and updates information on the Hotel website, Facebook, and Twitter pages.

· Demonstrates understanding and awareness of all policies and procedures relating to Health, Hygiene, and Fire Life Safety.

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:

·  Minimum two years of experience in a similar role in a luxury hotel and/or resort
·  Degree in Marketing, Business or equivalent studies
·  Excellent communication and interpersonal skills
·  Ability to work in a fast-paced environment 
·  Ability to work well with a diverse team

*Due to current travel and visa restrictions, we are considering only locally available candidates with No Objection Certificate (NOC).

What we offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.