PBX Operator- Part-time Crowne Plaza White Plains

Job description

Description

About us

What’s your passion?  Whether you’re into tennis, painting or gardening, at IHG we’re interested in YOU. 

The Crowne Plaza White Plains is a well known landmark hotel in the Westchester, White Plains area. Located in the heart of the downtown district, this hotel enjoys an upscale and affluent clientele. The Crowne Plaza White Plains boasts an excellent local reputation and has served as host for many of Westchester’s most prestigious corporate and social clients.

By bringing your expertise and passion to any one of our brands, you will help us achieve our goal of creating great hotels guests love. We currently have a position available for Part-Time PBX Operator.

This will be an excellent opportunity for an outstanding individual who share our passion for taking care of our guests. This professionally trained individual must be dedicated to providing customers with prompt enthusiastic service.

Your day to day

job overview

Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand.

 

At Crowne Plaza ® , we want our guests to feel able to do their best, achieve their goals and be recognized for their success.  To help them we need you to stay One Step Ahead and:

·  Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.
·  Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
·  M ake it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
What we need from you

QUALIFICATIONS AND REQUIREMENTS

Basic reading and writing plus six months experience as a phone/switchboard operator.  Must speak fluent English.  Other languages preferred.

 

This job requires ability to perform the following:

·  Speak, listen, and use a keyboard to type or route messages, usually done while sitting down.

 

Other:

·  Communication skills are utilized a significant amount of time when interacting with guests and callers;
·  Reading and writing abilities are utilized often when completing departmental records/logs and taking messages for guests or hotel staff.
·  May be required to work nights, weekends, and/or holidays.
What we offer

In return we’ll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.  Hotel discounts worldwide and are available as well as access to wide variety of discount programs and the chance to work with a great team of people.  Mostly importantly, we’ll give you the room to be yourself

So What’s your passion?  Please get in touch and tell us how you can bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans