Night Auditor | Crowne Plaza Auckland
Auckland, NEW ZEALAND Community management
Job description
Description
About us
At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you are part of the Crowne Plaza Hotels & Resorts brand you are more than just a job title.
At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.
Crowne Plaza Auckland is looking for a full time Night Auditor who will be working in the Front Office team and begin that guest journey to create memories.
Your day to day
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Night Auditor, you will not only be the person they reply on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you will also create the warm atmosphere that makes our guests feel at home in any location.
· Handle cash and credit transactions
· Carries out the daily auditing and balancing of guest accounts
· Carries out the duties of a night receptionist as and when directed to do by the Night Manager
· Collate and balance daily work to be sent to the Accounts Department
· Ensure the Crowne Plaza Branded Service Behaviours is being adhered to the team and hotel environment
What we need from you
Ideally, you will have a real passion for hospitality and possess the ability to interact well with guests.
· Diploma and/or Bachelor's Degree in hotel/hospitality management or related field would be beneficial
· Opera system skills is required for the role
· Great attention to detail
· Great communication and writing skills
· Problem solving skills
· Ability to interact well with guests and colleagues
· Flexibility with your shifts - your shifts will start at 11:30pm until 7:30am
· 1 years related experience or an equivalant combination of education and experience
What we offer
Well, where do we start?
· An opportunity to kick start your career adventure with a company that can take your career around the world!
· Working alongside incredible people
· Free meals whilst on duty
· Discounted parking in the heart of the city
· A uniform provided and cleaned for you
· Plus so much more!
Want to see some of our career adventures we have been part of? Follow us on Instagram…
@ihg_nz_careers
We will only consider candidates who are eligible to prove their valid working rights to live and work in New Zealand.