Turndown Room Attendant

Job description

About Park Hyatt London River Thames

Opening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel will boast exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.

Duties and responsibilities related to the Turndown Room Attendant role

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Perform evening turndown service in guest rooms, which includes preparing the bed, tidying the room, replenishing amenities, and refreshing towels.

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Ensure that all guest rooms are maintained to the highest standards of cleanliness and presentation.

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Provide thoughtful touches to enhance the guest experience, such as arranging personal items, closing curtains, and placing bedside mats.

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Work closely with the housekeeping and front office teams to ensure guest preferences and special requests are met.

About you

Previous experience in housekeeping or a similar role in a luxury hotel or resort is preferred. Strong attention to detail and a passion for maintaining high standards of cleanliness and guest service. Proficiency in conversational English to effectively communicate with colleagues and guests.

Benefits of the Turndown Room Attendant role include

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12 complimentary nights a year across Hyatt Hotels worldwide

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Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

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Uniform provided and laundered complimentary

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Headspace membership and access to our Employee Assistance Programme

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50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels

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Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Turndown Room Attendant role and start your journey with Hyatt Hotels!