Team Leader – The Living Room

Job description

About Park Hyatt Sydney

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

Park Hyatt Sydney is recruiting for Team Leader - The Living Room. Join us to redefine luxury.

About the role

· Assists the Outlet Manager – The Living Room by ensuring that all policies and procedures are successfully executed.
· Provides exceptional guest service at all times and handles all guest and colleague inquiries and complaints in a courteous and efficient manner.
· Ensures that the food and beverage standards are implemented.
· Is a hands-on Team Leader and is present at all times in the Living Room and Bar areas, especially during busy periods.
· Nurtures and develops each team member, maximising their effectiveness by developing their skills and abilities through appropriate training and coaching.

Desired profile

Qualifications :

·  Proven food and beverage service experience and qualification in food and beverage service training, preferably diploma or certificate in Hospitality or Tourism management
·  Experience in a supervisory food and beverage role for at least 6 months in a deluxe hotel or similar environment
·  Proficient at effectively training staff
·  Current NSW RSA Competency Card
·  Good knowledge of wines, cocktails and other beverages
·  Computer skills particularly in the use of MS Office
·  Unlimited working rights in Australia, with a minimum commitment of 12 months.

Working at Park Hyatt Sydney will include:

·  Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
·  Access to complimentary and discounted Hyatt accommodation worldwide
·  Access to internationally recognised learning and development programs and opportunities
·  Access to an employee assistance program and paid family leave benefits
·  Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through www.careers.hyatt.com