Team Leader - Guest Service Center - Hyatt Regency Shanghai, Wujiaochang

Job description

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Guest Service Centre is responsible to assist in the smooth and efficient running of Communications Centre within the Rooms Division, covering the operators and ordertakers of the hotel.

Desired profile

Qualifications :

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.