Team Leader - Chinese Restaurant

Job description

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Under the direction of the F&B Operations Manager, the Service Associate is responsible for mise-en-place, service, cashiering and maximization of guest satisfaction in the outlet

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Ensure compliance with service standards specific to Chinese Cuisine​​​​​​

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Handle guest inquiries and complaints effectively

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Take orders and serve food and beverages

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Ensure cleanliness and organization of the dining area

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​Practice economy of food, beverage, paper supplies, electricity and water (practice recycling whenever possible)

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Check inventory in sections appointed for daily requisition

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Provide menu recommendations and answer guest questions & enquiries

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Assign seats, take orders and recommend dishes and beverages

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Perform any duties assigned by the Management Team deemed necessary ​​​

Desired profile

Qualifications :

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Strong communication and interpersonal skills

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Ability to work in a fast-paced environment

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Ability to multitask and prioritize effectively

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Proficiency in both spoken and written English and Chinese

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Able to work independently

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Pleasant, service-oriented and outgoing personality

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Able to work under pressure, in a dynamic and fast-paced environment