Spa Manager

Job description

We are currently seeking a Spa Manager to oversee the daily operations This leadership role is hands-on and service-driven, responsible for leading the spa team to deliver elevated guest experiences, support colleague development, and ensure smooth operational performance.

Key Responsibilities Include:

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Oversee day-to-day spa operations, ensuring service standards are met or exceeded

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Hire, train, schedule, and supervise licensed therapists and spa front desk colleagues

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Lead daily opening and closing procedures, payroll tracking, and service commission reporting

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Maintain treatment and retail inventory, monitor usage, and place supply orders as needed

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Support the development of seasonal spa promotions and guest-facing offers

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Respond to guest feedback and ensure high levels of satisfaction

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Foster a culture of professionalism, teamwork, and wellness

Desired profile

Qualifications :

Minimum 3 years of spa leadership experience within a luxury resort environment preferred
• Strong knowledge of spa services including massage, facials, body treatments, and aromatherapy
• Excellent interpersonal, communication, and conflict-resolution skills
• Strong administrative skills with experience in scheduling, inventory, payroll, and team supervision
• Proficiency in Microsoft Office
• Available to work a flexible schedule, including weekends and holidays