Sous Chef

Job description

Our Purpose: We care for people so they can be their best.

Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment – engaged, fulfilled, and ready to take on the world.

Through our values, we put our dedication to caring into action:

Respect:

· Be inclusive

· Value diverse points of view

· Care for people and your environment

Integrity:

· Tell and accept the truth

· Honor your commitments

· Take ownership and act with pride

Empathy:

· Truly listen

· Respond with compassion

· Walk in the shoes of others

Inclusion:

· Seek to understand

· Encourage diverse viewpoints

· Support each other to thrive

Experimentation:

· Be curious and continuously learn

· Experiment & generate new ideas

· Make things happen

Wellbeing:

· Prioritize self-care

· Use fun as fuel

· Build connections within your community

Main Duties and Responsibilities:

· Administration

o To assist in developing appropriate menus for the outlet operation, the market and the desired business goals.

o To assist in preparing and updating the Outlet Kitchen’s Departmental Operations Manuals.

o In the absence of the Chef de Cuisine, to conduct pre-shift briefings and regular communications meetings, ensuring that they are effective and conducted as necessary.

o In the absence of the Chef de Cuisine, to attend Food and Beverage Meetings, as scheduled.

o To help maintain and utilize other associate communications channels, e.g. notice boards, log books, handover reports, etc.

· Customer Service

o To ensure that all guest contact culinary associates in the outlet deliver the brand promise and provide exceptional guest service at all times.

o To ensure that culinary associates also provide excellent service to internal customers as appropriate.

To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Main Duties and Responsibilities:

· Administration

o To assist in developing appropriate menus for the outlet operation, the market and the desired business goals.

o To assist in preparing and updating the Outlet Kitchen’s Departmental Operations Manuals.

o In the absence of the Chef de Cuisine, to conduct pre-shift briefings and regular communications meetings, ensuring that they are effective and conducted as necessary.

o In the absence of the Chef de Cuisine, to attend Food and Beverage Meetings, as scheduled.

o To help maintain and utilize other associate communications channels, e.g. notice boards, log books, handover reports, etc.

· Customer Service

o To ensure that all guest contact culinary associates in the outlet deliver the brand promise and provide exceptional guest service at all times.

o To ensure that culinary associates also provide excellent service to internal customers as appropriate.

To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Desired profile

Qualifications :

·  fine dining Experience
·  steakhouses Experience
·  Proficiency in European cuisine