Security Manager

Job description

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Continuously monitors installed safety devices for emergency readiness and to patrol public areas, restaurants, guest floors, offices, plant rooms and all other areas of the hotel, ensuring safety, security and comfort of all guests, hotel personnel and property in and around the hotel.

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Establishes operational procedures for activities such as fire prevention and fire fighting, traffic control, guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information, and investigation of accidents and criminal acts.

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Handles investigation and reports all claims regarding thefts, accidents, injury, property damage, vandalism and trespassing from guests, visitors or hotel personnel with the assistance of local police if necessary.

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Monitors and controls the movement of all associates leaving and entering the hotel through the associate entrance.

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Records and strictly controls the issuance of all master keys and other keys within the hotel according to the established key policies and procedures and to report any discrepancy immediately to the Resident Manager and Director of Finance.

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Coordinates ongoing ad-hoc patrols of guest floors, public areas, outlets, offices and all other areas within and around the hotel as specified in the Security Operations Manual.

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Provides guard escorts to cashiers upon ending of shift from Outlet to hotel’s safe, and to general cashier from hotel to bank when necessary.

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Maximises associate productivity through the use of multi-skills, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.

Desired profile

Qualifications :

·  Luxury hotel working experience is preferred
·  Local Xi'an is preferred
·  Good communication skills
·  Good relationship with local Security related agent and organization