Porter/Valet

Job description

At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.

We are currently recruiting for a Casual Porter to join our Front Office team. As an energizing and confident Porter, you will join our creative and diverse Front Office Team, connecting with people and making things happen at Hyatt Regency Brisbane. A good understanding of multi-tasking and caring for our guests will ensure your day is full of exciting challenges and is never dull.

This varied and dynamic role provides a chance to develop your professional hospitality career within an international company.

THE ROLE

· Valet parking of guest cars

· Delivery of luggage to guest rooms

· Assisting with guest enquiries e.g. directions, recommendations

· Handling guest feedback and resolving any complaints

THE PERSON

· High level of grooming and personal presentation

· High level of both written and verbal communication

· Flexibility to work a variety of shifts including early mornings, late nights, weekends and public holidays

· Unrestricted working rights in Australia

· Previous experience with Opera is advantageous

· Full Open & Clean Drivers License within Australia

· Manual Drivers License advantageous

THE PERKS

· Complimentary accommodation at Hyatt properties worldwide

· Discounted accommodation for associates as well as friends and family

· Complimentary Headspace membership for Hyatt associates

· Wellbeing Leave

· Complimentary Employee Assistance Program

· Access to hotel gym facilities

· Uniform Dry-Cleaning service

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Respect, Wellbeing, Inclusion and Integrity are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

Desired profile

Qualifications :