Outlet - Team Leader

Job description

Grand Hyatt Amman enjoys a prime location at the heart of Amman. Grand Hyatt Amman is only a 45-minute drive from Queen Alia International Airport. The 312 rooms equipped with an array of modern amenities and latest technology. Various offering for meetings and conferences business and social gatherings of every description, and most, a fully dedicated team committed to maintaining the highest standards of luxury, quality and service which define the company.

The Role

The Outlet Team Leader is accountable for all aspects of the F&B experience of the assigned restaurant by focusing ultimately on both guest and colleagues satisfaction.

Some of the key responsibilities:

· Always checks appearance, including complete uniform, nametag, polished shoes, perfect grooming and readiness to perform job.

· Inspects physical conditions of furniture and lighting fixtures, and he ensures prompt and appropriate repair together with proper maintenance of the above.

· Check general mise-en-place, table set-up, service station and all pantries. He/she also checks par stocks (material and beverages) and takes immediate action if they are discrepancies.

· Responsible for all functions inside the outlet to ensure proper organization (establishes and distributes Service duties) timing, proper table and buffet set up, makes scheduling for all restaurant staff.

· Responsible for assuring that the standard of cleanliness are being maintained in all areas.

· Reports any equipment shortages, out of stock items, to Restaurant Operations Manager and organizes proper requisition for adequate delivery.

With Hyatt, you will enjoy many great benefits:

· Complimentary stays at Hyatt hotels.

· Special and additional leaves / paid time-off.

· Medical and life insurance.

· Free Parking

· Special employee discounts of the hotel services.

Desired profile

Qualifications :

· 0-1 years of experience in a restaurant or hospitality environment in a similar role.

· Strong knowledge of F&B aspects.

· Excellent communication and interpersonal skills.

· Familiarity with restaurant POS systems.