Outlet Manager - The Chinese Restaurant - Hyatt Regency Hong Kong, Tsim Sha Tsui

Job description

What you will do:

·
Manage all aspects of the restaurant efficiently and in alignment with the outlet's concept and service standards.

·
Demonstrate strong passion for food, beverage, and hospitality by consistently delivering service that exceeds guest expectations.

·
Develop and strengthen our Customer Relationship Management system to build deeper guest relationships and expand the loyal customer base.

·
Lead innovative marketing initiatives and adapt strategies based on local and global market trends.

·
Drive the financial performance of the outlet as an independent profit centre, ensuring sustained revenue growth and cost efficiency.

·
Provide clear direction, leadership, coaching, and training to team members to maintain motivation and achieve operational goals.

Desired profile

Qualifications :

What you should have:​​​​​​​

·  A degree or diploma in Hospitality Management, preferably with a focus on Food and Beverage Management.

·  Minimum 2 years of experience as an Outlet Manager or 4 years as an Assistant Outlet Manager in a hotel or reputable large‑scale restaurant.

·  Strong operational, administrative, and interpersonal skills.

·  Well‑developed computer skills, especially in MS Office applications.

·  Proven ability as a trainer, capable of facilitating learning and development at all levels.