Lobby Host / Hostess

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. All of our activity is aligned to our purpose of “we care for people so they can be their best”.

The Lobby Hostess is expected to welcome guest, assist with in-room check in, property show around and also address guest queries. You will provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations, as well as support the Front Office team.

Not only will you do amazing things within the hotel, you will make a name for yourself and team outside of the hotel. Partnering and participating in local community events and initiatives.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment. If you are ready for this challenge, then we are ready for you!

Desired profile

Qualifications :

We are looking for a candidate who is currently in a similar role or has relevant Front Office experience in hotels. We are looking for a candidate who has:

·  A Diploma/Degree in Hospitality/Hotel Management, with minimum of 1 year work experience as Receptionist/Lobby Hostess in a hotel or in a similar large set up.
·  Ability to work well with others in a guest and team-focused environment
·  Good problem solving, administrative
·  Verbal and written English language proficiency is required, with a second language helpful. If you have high performance standards, a high level of enthusiasm and thrive in a fast-paced team environment then you just might be the candidate that we’re looking for!

A career with Hyatt opens a world of opportunities. Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.