In-Room Dining Team Teader

Job description

At Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.

Hyatt Regency Sydney is the largest upscale full service hotel in Australia with a total of 892 rooms. The hotel also features our Regency club lounge, Fitness Centre, 272 seat all-day dining restaurant, a rooftop bar with panoramic views of Darling Harbour and 3,700 square meters of new state-of-the-art meeting facilities.

The Role

Our In Room Dining Team requires a passionate, dedicated and energetic Team Leader to support them in this busy and fast paced environment. You will be responsible for the day to day leadership and supervision of associates and assist the managers in ensuring consistency in quality, handling complains and training and development of new starters.

Desired profile

Qualifications :

Our ideal candidate will possess:
• Previous experience as a head waiter or team leader in a restaurant/hotel
environment.
• Proven time management skills and is solution focused, with the ability to effectively problem solve.
• Consistently offer professional & friendly service
• Have knowledge of menu items and beverages
• Deliver food & beverage in a timely manner
• Pick up orders and check outgoing orders for quality
• Follow procedures and maintain service standards

Our Expectations include:
• Excellent presentation and grooming
• Proven ability to work autonomously
• Strong communication skills
• Must be available to work on a 24/7 rotating roster including weekends, public holidays, morning shift and evening shifts

Benefits for working with Hyatt Include
With enriching work comes amazing rewards! Just some of our associate benefits include:
• Complimentary accommodation at selected Hyatt properties worldwide (Terms and Conditions apply)
• Learning & Development opportunities
• Discounted accommodation rates for associates as well as friends and family
• Discounted city car parking
• Fully laundered uniforms