Sales Executive

Job description

Sales Executive at Hyatt Regency Birmingham – Join Our Dynamic Team!

About Hyatt Regency Birmingham

Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.

The Role

Reporting to the Groups & Events Manager, the role involves day-to -day management of the hotel's groups, meetings & events. You will be responsible for building strong working relationships with clients by ensuring you maintain regular contact by phone, email and in person.

Key Responsibilities:

·
Manage group and event enquiries from initial contact to post event follow up, ensuring prompt communication, accurate proposals and exceptional client satisfaction.

·
Provide friendly and knowledgeable site visits with clients.

·
Communicate effectively with internal operational teams to ensure seamless event execution and a consistent guest experience.

·
Maintain meticulous records of all bookings and event details within internal systems, ensuring accuracy & clarity.

·
Attend sales functions, meetings, and exhibitions as required.

·
Stay informed on industry trends and best practices to continuously enhance event offerings and drive repeat business

Desired profile

Qualifications :

About You

· 
Previous experience in a similar role, ideally within hospitality.

· 
Excellent communication and negotiation skills.

· 
Highly organised with a strong eye for detail and a passion for planning and service excellence.

What We Offer

· 
Salary: £26,780 per annum

· 
12 complimentary nights per year across Hyatt Hotels worldwide

· 
Discounted stays for you and your family from day one

· 
Discount on food & beverage when dining as a guest at selected Hyatt Hotels

· 
Complimentary meals on duty

· 
28 days holiday including bank holidays (increasing to 33 days)

· 
Extensive learning and development opportunities

· 
Headspace membership and access to our Employee Assistance Programme

· 
A commitment to Diversity, Equity & Inclusion with opportunities to join one of our UK DE&I Chapters

· 
Clear career progression and global mobility within Hyatt Hotels

Why join Hyatt?

At Hyatt, ‘We care for people so they can be their best.' This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing which shape everything we do. Being part of Hyatt Regency Birmingham means joining a global family of over 1,150 hotels in more than 70 countries, recognised as a Great Place to Work. Here, individuality is celebrated, and opportunities are yours to shape. Hospitality is more than a job, it's a career for people who care.

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it's a career for people who care.

Next Steps

Apply today for this Sales Executive role and start your journey with Hyatt Hotels! Hyatt Regency Birmingham is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.