Houseperson

Job description

About Hyatt Place Melbourne Essendon Fields

Hyatt Place Melbourne Essendon Fields is Australia’s first Hyatt Place hotel, perfectly positioned in the heart of Essendon Fields’ retail and commercial precinct.

Located steps from Essendon Fields Airport, 6 minutes from Melbourne Airport and 20 minutes from Melbourne’s Central Business District (CBD), our hotel combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s multi-tasking traveler. Guests can enjoy thoughtfully designed guestrooms featuring distinct zones for sleep, work and play, and free flowing social spaces that offer seamless transitions from work to relaxation.

About the Role

As a Houseperson, you will provide support and assistance to the Housekeeping team and other departments within the hotel to ensure efficient and continuous service is provided to our guests. Your commitment to excellent customer service will play a vital role in ensuring a positive and memorable experience for our guests.

Responsibilities Include:

· Assist in the cleaning and maintenance of guest rooms and public areas.

· Maintain cleanliness and organisation of all public areas, including reception, restrooms, hallways, restaurant and event spaces and outdoor spaces.

· Clean, dust and sanitize surfaces, furniture, and fixtures, using appropriate cleaning products and techniques.

· Provide excellent customer service by promptly responding to guest inquiries and requests for additional amenities, linens, or supplies.

· Ensure all common areas are tidy, well-stocked, and presentable at all times.

· Monitor inventory levels of cleaning supplies and report any shortages.

· Maintain equipment and tools in good working condition.

· Support the housekeeping team with deep cleaning projects and special tasks, as needed.

· Report maintenance issues or safety hazards to management promptly.

· Follow health and safety regulations and adhere to company policies.

Desired profile

Qualifications :

Qualifications:

· Previous experience in a similar role within a hotel environment preferred.

· Strong attention to detail and a commitment to high-quality standards.

· Ability to work independently and as part of a team.

· Good communication skills and a friendly demeanor.

· Flexibility to work various shifts, including weekends and public holidays.

· Physical stamina to perform tasks that require lifting, bending, and standing for extended periods.

What we offer

With enriching work comes amazing rewards! Just some of our employee benefits include:

· Employee Assistance Program

· Opportunities for career development and growth

· A dynamic and supportive work environment

· Discounts on accommodation and dining at Hyatt properties worldwide

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.

If you are looking for a fulfilling career, please apply.