House Attendant

Job description

Five-star Hyatt Regency Amsterdam , brings botany & sustainability to life with an award-winning living interior, botanical inspired guestrooms, a passion for discovering our up and coming East neighborhood and a buzzing Indonesian Restaurant, Mama Makan.

Are you ready?

Because we are looking for a House Area Attendant !

Your MINDSET:

· A team player with a good portion of personality;
· Enthusiasm and a hands-on mentality;
· Great problem solving skills;
· An eye for detail;
· The person that makes the guests’ stay a personalized and memorable one.

What does the ROLE entail?

· Loading and organizing housekeeping cart, storing it properly at the end of each shift;
· Responding to guest requests and reporting guest issues;
· Assisting Housekeeping team as needed;
· Reporting any items in need of repair;
· Following proper lost and found procedure for items left behind in guest rooms / any other areas;
· Performing other tasks as assigned by management.

What’s in it for YOU?

General Perks:

· An entry to the Hyatt Family, a place where we care for people so they can be their best;
· 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets;
· A guest experience in your own city with a complimentary overnight stay, cocktails & dinner for two;
· Travel Allowance, starting from a 5 kilometers travel distance from the hotel.
· Uniform provided and laundry is taken care of in house.
· 25 Vacation days

Wellbeing:

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

· To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
· Social Activities; Team building outings, Sports/wellbeing activities
· Hotel gym access

Desired profile

Qualifications :

Development:

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice”

·  International working experience with future international transfer happily facilitated.
·  Personal development plan, in order to reach your full potential.
·  A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best (example: Excel courses, Leadership series etc.).

Diversity:

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

·  An International team of over 15 different nationalities
·  Focus on Diversity, Equity and Inclusion within our team. Through employee support groups (HyPride & Women@Hyatt), workshops and classroom trainings

Your EXPERIENCE:

·  You have some experience working in Housekeeping;
·  You have good language and communication skills in English and (preferably) in Dutch;
·  You do not hold back from your responsibilities.
·  You are legally allowed to work in the Netherlands, holding an EU/EEA passport or a valid work permit for the country (we do not assist with Visa / permit applications).

Are WE what YOU are looking for?