Guest Relation Executive

Job description

- To assist the Front Office Team in managing the guest service needs, ensuring maximum guest satisfaction, through planning, organizing, directing and contributing to the smooth and efficient running of operations.

- To review guest satisfaction results.

Desired profile

Qualifications :

·  Ideally with a relevant degree or diploma in Hospitality or Tourism management.
·  Minimum 2 years work experience as Front Office or Guest Service Associate.
·  Good problem solving, organisational and interpersonal skills are a must.
·  Ability to communicate effectively verbally and in writing