Guest Experience Team Leader - Front Office

Job description

BEGIN YOUR JOURNEY WITH PARK HYATT SEOUL

Park Hyatt Seoul is an art-inspired residential glasshouse hotel where contemporary luxury meets authentic Korean hospitality.

Nestled in the bustling heart of Gangnam, explore an array of entertainment and dining options, or simply unwind while soaking in breathtaking cityscapes. We offer innovative bespoke experiences and attentive service tailored to individual preferences.

Park Hyatt Seoul is renowned for a variety of exquisite dining experiences and exceptional service.

Front Office – Guest Experience Team Leader

We are seeking unique and passionate individuals to join our team as we continue to provide rate and intimate experiences in the heart of Gangnam.

The Park Hyatt Seoul is looking for the Front Office – Guest Experience Team Leader who will be responsible to assist Front Office Manager in leading the Guest Experience focused on increasing guest satisfaction by creating memorable Signature Experiences in all service Touch Points within the hotel.

This position is ranked from as Team Leader, and will report to the Front Office Manager.

Desired profile

Qualifications :

· with a relevant degree or diploma in Hospitality or Tourism management.

· Minimum 2 years work experience hotel operations.

· Good problem solving, administrative and interpersonal skills are a must.

· Fluent both in English and Korean.