Global Sales Manager

Job description

This position will be responsible for Corporate Transient and Meetings & Events, Travel Management Companies and Group segments from companies based in Mumbai and West India for business to India hotels worldwide.

Main Responsibilities

· Create a culture of success for ongoing business and goal achievement
· Continuously analyze and evaluate key markets, vertical segments and portfolio performance to ensure maximization of revenue opportunities.
· Build and develop relationships, representing the organization with key customers
· Develop strong business relationships with the key internal business partners to understand and deliver on their needs, as well as drive their engagement with our sales strategies, tools and systems
· Oversee the evaluation and development of core sales systems and processes to ensure technology is being used as a strategic enabler to drive revenue
· Ensure all-important Hyatt systems are mastered and to have in depth knowledge of working within the system i.e. Lanyon, Envision etc.
· Liaise with hotels to cross-sell and develop business opportunities for Hyatt Hotels' and customers' benefit.
· Visits to source markets for India as and when required.
· Use Hyatt's sales and marketing tools to better manage sales i.e. Competitive Intelligence, Cognos, World of Hyatt, etc.
· Make effective use of Hyatt Sales Tools & Promotions to increase conversion and Hyatt's share of business.
· Be a key point of contact for Travel Managers of major accounts throughout India.
· Manage and support the RFP process where required.
· Attend key business, travel trade fairs/seminars in India as and when required.
· Establish measurable account-driven approach, work in line with pre-defined strategies to enhance Hyatt's market share.
· Attend all recommended trainings and important internal sessions.
· Work consistently within the spirit of the company strategies and stake holders.
· Working with each direct report in creating strategic road maps for each of their accounts
· Joining Sales colleagues on customer interactions, sales calls and business reviews
· Prepare and control Hyatt Sales Force expenses and ensure it is line with budget

Desired profile

Qualifications :

·  Written and spoken proficiency in English as well as other regional languages
·  3+ years' experience working in hotels sales function. Global sales experience is strongly preferred.
·  Organizing & Administering - works collaboratively – good manager of 3rd party and internal resources to achieve a collective goal. Manages timelines effectively.
·  Priority Setting - Is able to work in a deadline and performance oriented environment.
·  Interpersonal Savvy – relates well to all kinds of people up, down, laterally, inside and outside the organization; builds appropriate rapport, builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations.
·  Drives for Results – has good balance of process and outcomes focus.
·  Self-starter/Independent – comfortable to work independently; self-starter.
·  Bachelor's degree required preferably, but not limited to, Hotel Management/ Business Administration.