Front Office Manager

Job description

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. To deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club. Effectively run the Front Office and managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

Desired profile

Qualifications :

·  Ideally with a university degree or master's in hospitality or Tourism management.
·  Minimum of 8-10 years' work experience in Front Office Department in 5star hotel / Minimum of 2 years experiences as Asst. Manager or Department head in front office.
·  Good problem solving, communication, administrative and interpersonal skills are a must.