Food & Beverage Host

Job description

· Ensures that minimum brand standards have been implemented.

· Embraces all Touches of Hyatt and the Food and Beverage Top 20.

· Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

· Works closely with other Outlet employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

· Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

· Maintains par stocks of all equipment and guest supplies as required.

· Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures.

· Presents menu, answers enquiries and makes suggestions regarding food, beverage and service to restaurant guests.

· Clears and resets counters or tables at conclusion of each course.

· Fully conversant with all aspects of the Micros System.

· Computes bill and accepts payment

· Performs the function of cashier as required.

· Verifies cash received ensuring only genuine money been collected.

· Verifies all credit cards presented by guest before to validity of the card.

· Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.

· Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.