Food & Beverage Associate

Job description

1. Greet all arriving guests in a pleasant manner, make them feel welcome and home

2. Lead the guest to the table and introduce your self

3. Aware to the availability of the table

4. If all tables are filled, hostess will escort the guest to a comfortable area which is not too crowd

5. Familiar with club and hotel facility

6. Responsible in receiving incoming calls and give information regarding the club

7. Record reservations and special request

8. Responsible to provide a proper set up

9. Know the assigned station, side duties and table number

10. Familiar with the menu, know the basic ingredients, its prices and presentation

11. Responsible in taking the guest order and serve them

12. Responsible to create teamwork

13. Sales oriented

14. Guest satisfaction oriented

15. Easy to communicate with guest

16. Report customer comments or complaints to club manager or supervisor