Events Operations Manager

Job description

About Park Hyatt London River Thames 

Opening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel will boast exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, nail salon, spa rooms and indoor pool. 

Duties and responsibilities related to the ​Events Operations Manager​ role 

· Lead all aspects of events operations department, including managing the events operations team, delegating tasks, provide guidance and support, and ensure all colleagues are working cohesively toward common objectives
· In collaboration with the Director of Food & Beverage, develop and implement strategies to maximize revenue and profitability
· Ensure seamless execution of events by liaising with colleagues, vendors and suppliers to coordinate logistics, technical requirements, and special requests
· Be creative and think outside the box, regularly assessing and refining service skills of colleagues and experimenting with new ways of developing the department
· Hire and retain new team members, embracing recruitment and explore new ways of attracting top talent

About you 

Proven experience in luxury events operations, with strong leadership and management skills, and the ability to motivate and inspire a team. You will have excellent knowledge of food and beverage trends, industry best practices, and regulatory requirements.

Benefits of the ​Events Operations Manager​ role include 

· 12 complimentary nights a year across Hyatt Hotels worldwide 
· Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! 
· Business attire laundered complimentary 
· Headspace membership and access to our Employee Assistance Programme 
· 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels 
· Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide 

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! 

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. 

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. 

Next Steps: Apply today for this ​​Events Operations Manager​ role and start your journey with Hyatt Hotels!