Events & Groups Planner

Job description

About Park Hyatt London River Thames

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.

Duties and responsibilities related to the Events & Groups Planner role

· Event Planning & Coordination: Manage all aspects of events, from planning to execution, ensuring client satisfaction and smooth operations.
· Client Liaison: Serve as the main point of contact for event clients, providing guidance and ensuring their needs are met.
· Group Bookings Management: Handle group bookings for corporate events, meetings, and social gatherings, coordinating logistics and details.
· Budget & Contract Oversight: Prepare event proposals, manage budgets, and oversee contracts to ensure events stay within financial and operational parameters.
· Venue & Logistics Coordination: Work with internal teams to organize venue setups, catering, and technical requirements for events.
· Sales & Marketing Support: Collaborate with the sales team to promote event spaces and attract new clients.
· Post-Event Follow-Up: Gather client feedback after events to ensure satisfaction and identify opportunities for improvement.

About you

The ideal candidate will have proven experience in event planning and group coordination, preferably within a hotel or hospitality setting. You will be highly organized, with excellent communication skills and the ability to manage multiple tasks simultaneously. A strong customer service orientation and a passion for delivering exceptional guest experiences are essential.

Benefits of the Events & Groups Planner role include

· 12 complimentary nights a year across Hyatt Hotels worldwide
· Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
· Business attire laundered complimentary
· Headspace membership and access to our Employee Assistance Programme
· 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
· Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Events & Groups Planner role and start your journey with Hyatt Hotels!