Credit Manager

Job description

Grand Hyatt Amman enjoys a prime location at the heart of Amman. Grand Hyatt Amman is only a 45-minute drive from Queen Alia International Airport. The 312 rooms are equipped with an array of modern amenities and the latest technology. For meetings and conferences, the hotel is well equipped for hosting business and social gatherings of every description. Over 350 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.

The Role

The Credit Manager will be responsible for managing the hotel's credit policies, ensuring effective collection of receivables, and minimizing financial risk. The role requires strong leadership, attention to detail, and the ability to maintain healthy relationships with guests, clients, and colleagues while safeguarding the hotel's financial performance.

As a Credit Manager , you will report directly to the Director of Finance .

Key Responsibilities:

· Ensure all credit applications are processed in line with Hyatt's policies and local regulations.

· Monitor and follow up on outstanding accounts to minimize overdue balances and bad debts.

· Conduct regular credit meetings with department heads to review outstanding balances and credit limits.

· Maintain effective communication with guests and clients regarding billing inquiries and payment issues.

· Prepare and present monthly aging reports, analysis, and recommendations to management.

· Ensure compliance with internal controls, audit standards, and financial procedures.

· Train, guide, and develop the accounts receivable team to achieve departmental goals.

· Build strong relationships with clients and business partners while protecting the hotel's financial interests.

Due to local labor law restrictions, applicants must hold work authorization for Jordan, namely a Jordanian ID

With Hyatt, you will enjoy many great benefits:

· Complimentary stays at Hyatt hotels.

· Free Parking.

· Special and additional leaves / paid time-off.

· Medical and life insurance.

· Special employee discounts of the hotel services.

Desired profile

Qualifications :

· 2+ years of experience as a Credit Manager in a 5-star hotel or 3-4 years as Assistant Credit Manager.

· Strong knowledge of credit control, billing, and financial policies.

· Excellent interpersonal and negotiation skills.

Proficiency in financial systems and MS Office applications