Bartendress

Job description

Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.

Desired profile

Qualifications :

Main Duties and Responsibilities:

To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt’s Values and culture characteristics

· To follow the Cycle of service of Hyatt Centric Jumeriah Dubai

· To follow all skills trained in the departmental core Training

· Take care of the equipment as if it were your own

· Know the daily targets and projections

· Attend lunch and dinner briefs with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)

· To be fully conversant with all services, offers, promotions, and facilities offered by the hotel

· Communicate effectively between all internal workplace restaurant departments i.e managers, kitchen staff, bartenders

· Check dishes and kitchenware for cleanliness and presentation and report any problems, including par levels as set by the management

· Adhere to the correct restaurant pathways

· To alert any potential problems to your direct supervision, where possible before they arise

· Attend all training where required, having an avid interest in learning and education surrounding their venue and products

· To understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety

· To carry out any other reasonable duties and responsibilities as assigned

· Update guest notes 100% i.e. make detailed guest notes after service on each of your tables

· To be charismatic and make conversation easily and with an array of people

· To be driven by achieving a rounded sales experience, using selling skills as trained

· Able to effectively manage their dedicated working areas and delegate where appropriate

· Meets sales mix expectations

· Meets sales and spending forecasts

· Have a thorough understanding of the local industry

· Following international and local Bar and Drink trends

· Closely follow and complete opening and closing procedures and checklists for the bar and obtain a manager's signature

· Serve alcohol responsibly and report any concerns to the duty manager immediately