Barista

Job description

· Prepare and serve coffee, tea, smoothies, and specialty beverages with accuracy, consistency, and attention to presentation.

· Customize beverages based on guest requests while maintaining quality standards.

· Provide excellent customer service by greeting guests, taking orders promptly, and addressing questions or concerns.

· Upsell and recommend beverages, snacks, and promotions to enhance the guest experience.

· Operate, clean, and maintain espresso machines, grinders, blenders, and other café equipment.

· Troubleshoot and report any technical or maintenance issues promptly.

· Monitor and manage stock levels of coffee beans, milk, syrups, and other supplies; ensure timely replenishment.

· Follow cash handling procedures, process payments accurately, and maintain transaction records when required.

· Maintain cleanliness and sanitation of workstations, counters, seating areas, and storage spaces.

· Adhere strictly to food safety, health, and hygiene regulations at all times.

· Ensure proper labeling, storage, and rotation of products to minimize waste.

· Assist in training and supporting new team members.

· Work efficiently in a fast-paced environment while maintaining a positive and professional attitude.

· Contribute to a team-oriented environment, supporting colleagues during busy shifts.

· Represent the brand by maintaining high standards of personal appearance and professional conduct.

Desired profile

Qualifications :

· High School diploma or equivalent.

· Previous experience as a barista in a hotel or café setting.

· Knowledge of coffee brewing techniques and equipment.

· Excellent customer service and communication skills.

· Attention to detail and ability to work under pressure.