Assistant Manager - Outlet
Mumbai, India Marketing
Job description
Operational
• Assists to ensure that brand standards have been implemented.
• Responds to the results of the Brand Standard Audit and ensures that the relevant changes are implemented.
• Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Assists to ensure that Food and Beverage employees work in a supportive and flexible manner with other departments, in line with our purpose.
• Assists to monitor service and food and beverage standards in the Outlet to take corrective actions where necessary.
• Frequently verifies that only fresh products are used in food and beverage preparation.
• Assists the Outlet Manager with creative suggestions and ideas.
• Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
• Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
• Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.
• Support the hotels target for NPS and customer service.
• Ensure that the defined ISO standards are followed while on duty.
Eli gEligibility:
He/He/ She should be in the current role for 1 year (Asst Manager).
He/ He/ She should have 5 star hotel experience.
Desired profile
Qualifications :
Operational
• Assists to ensure that brand standards have been implemented.
• Responds to the results of the Brand Standard Audit and ensures that the relevant changes are implemented.
• Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Assists to ensure that Food and Beverage employees work in a supportive and flexible manner with other departments, in line with our purpose.
• Assists to monitor service and food and beverage standards in the Outlet to take corrective actions where necessary.
• Frequently verifies that only fresh products are used in food and beverage preparation.
• Assists the Outlet Manager with creative suggestions and ideas.
• Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
• Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
• Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.
• Support the hotels target for NPS and customer service.
• Ensure that the defined ISO standards are followed while on duty.
Eli gEligibility:
He/He/ She should be in the current role for 1 year (Asst Manager).
He/ He/ She should have 5 star hotel experience.