Accountant-Park Hyatt Hangzhou

Job description

· 向其他员工（内部客人）和来访部门的其他客人提供适当专业、礼貌和关怀的服务。

Maintains positive guest and colleague interactions with good working relationships.

Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.

与客人和同事保持基于良好工作关系的接触。

Ensures all associates provide a courteous and professional service at all times.

礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题进行汇报，并及时回馈和跟进。

Provides the appropriate level of professional, courteous and caring service to other associates (internal customers) and other visitors to the division.

确保员工始终提供礼貌和专业的服务。