VP Business Management Support 營運作業部 副總裁 (私人銀行部)

Job description

Job Advert Details

Wealth and Personal Banking leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance, and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

HSBC Private Bank provides personal relationship management including integrated banking, investment and wealth advisory services to high-net-worth clients and their families around the world. The business builds on the strength, heritage, and prudent long-term strategy of the HSBC Group to search out and reveal new opportunities for our clients to manage and protect their wealth. As a leading international private bank, HSBC Private Bank has the connections to provide the very best of what the HSBC Group has to offer.

People responsibility: N
Report to: SVP and Head of Business Management

Job Context:
-Based within BM team in HBTW, Private Banking
-Ensure GPB CDD standard being implemented/executed properly and efficiently.
-Oversee and the execution of business initiatives and activities in support of business area aims. 
-Facilitate and support senior management decision making by use of management information, performance information, analytics, forums, stakeholder feedback 
-Participation in devising and monitoring of internal governance activities including risk and controls, regulatory controls, audit and regulatory compliance review remediation
-Investigate and remediate ad hoc issues which may be adversely affecting business unit performance 

Major Challenges:
-To coordinating with the back office support teams to ensure client transactions are timely and accurately processed without complaints. 
-To minimize operational risk, including procedure reviewing and improvement.
-To ensure audit findings are not repeated.
-To ensure Procedure Manuals are up-to-date and the FIM requirement, local regulations are strictly adhered to.
-To be competence for highly effective communication and presentation skills and an ability to tailor styles to front office, senior management and global peers
-To leverage for client-facing, relationship management, sales, servicing or KYC/onboarding experience

Information

-Strong risk and compliance mindset 
-Strong interpersonal and communication skills 
-Ability to prioritize and work independently under pressure within a team environment 
-Familiar with Excel, word
-Excellent analytical and problem solving skills 
-Extensive knowledge of Bank practices, regulatory environment, KYC and investment/derivatives
-Organized, self-initiated and detail oriented 
-Highly proficient in both spoken and written English and Chinese 
-Trust sales personnel License is required