Senior Employee Relations Manager

Job description

The Senior Employee Relations Manager role is based within Employee Relations, Human Resources.
 
The role of the Senior Employee Relations Manager is to provide Employee Relations (ER) support to the Retail Bank and Wealth Management business lines as well as to guide and develop ER specialists and to provide ER project support.
  
Your responsibilities will include:
 
Impact on the Business


Guide the business on complex Case Management, Restructuring and Redundancy, TUPE etc

Management of highly complex cases

Own and manage relationship with relevant HR Generalists, and other stakeholders such as Legal
 Customers / Stakeholders


Partner with HR generalists to provide solutions to Employee Relations issues

Partner with senior management across supported business lines to provide sound Employee Relations support

Partner with other Functions such as Legal and Compliance
Leadership & Teamwork


Working with the ER Lead and Head of ER on coaching and developing of ER Specialists improving technical ER skills and consulting skills
Operational Effectiveness & Control


Has an understanding of the consequences of legal, compliance and governance issues, and their associated risks, and ensures they are effectively managed in all markets and reflected in HR practices
 
 

Desired profile

The ideal candidate for this role will have:


Experience working in relevant environment/s, i.e. High expectation environment

Experience working in relevant market/context, i.e. Change environment

Past working experience in a relevant role, i.e. Extensive experience of managing formal internal disputes (from investigation stage; to hearing stage; to outcome)

Experience and knowledge of TUPE and Redundancy activity

Availability to undertake the travel required for this role, i.e. As required to manages cases and to advise / work on projects - should be no more than 2-3 days a week

Experience working in relevant environment/s, i.e. Banking, Financial Service or Professional Services.  Union experience is desirable but not essential

Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
Experience of making prompt and practical business decision, even in times of ambiguity, considering various perspectives and taking responsibility for outcomes
 
The base location for this role is London.
 
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
 
Key search words: Employee Relations, ER, Human Resources
 
 

About HSBC

HSBC est l’une des plus grandes banques internationales avec une présence dans plus de 85 pays dans le monde. Elle a été créée en 1865 sous le nom de « The Hongkong and Shanghai Banking Corporation », et son siège social est basé à Londres. En France, HSBC totalise environ 400 agences et près de 10 000 salariés, avec une spécialisation dans plusieurs activités : une banque pour les particuliers, spécialisées notamment dans la gestion de patrimoine, une banque privée (gestion de fortune), une banque d’entreprises, qui s’appuie sur le réseau de l’ensemble du groupe HSBC dans le monde, et une banque de financement, d’investissement et de marchés. En 2012, HSBC France a réalisé un résultat avant impôt de 450 millions d’euros.