Sales Support
Fort (Mumbai) Marketing
Job description
Job description
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
The Global Marketing function is focused on supporting the strategic and revenue growth priorities of the Bank. The function focuses on understanding customers and the identification, development and execution of Marketing strategies, campaigns and activities that support and strengthen the HSBC brand, support the drive for revenue and increase customer value and satisfaction in order to meet agreed targets and objectives at both a global and market level.
This role will be part of Digital Marketing & Acquisition function and will be responsible to drive our digital sales initiatives. This role is pivotal in enabling business growth by managing sales data, creating actionable insights, and supporting partnerships and agencies. The ideal candidate is data-savvy, detail-oriented, and experienced in dashboard creation using tools like Excel and Power BI
Principal Responsibilities
· Support the Digital Sales team by delivering timely and accurate data insights to drive business decisions
· Create and manage MIS reports to monitor key performance indicators (KPIs) and digital sales metrics
· Build and maintain business dashboards using Excel and Power BI to visualize sales performance, funnel health, and partner performance
· Analyze data trends and generate actionable insights to enhance digital sales effectiveness
· Manage relationships with external partners and agencies, ensuring alignment and performance tracking
· Maintain and update partner MIS, providing regular analysis and performance reports
· Monitor and manage the sales funnel, identifying bottlenecks and recommending optimization strategies
· Collaborate with internal teams including marketing, product, and tech to streamline digital sales operations
· Provide ad-hoc support for strategic digital sales projects and initiatives
Requirements
· Bachelor’s degree in Business, Marketing, Data Analytics, or a related field
· 1-2 years of experience in a digital sales support, business analytics, or sales operations role.
· Proficiency in Microsoft Excel (advanced level) and Power BI
· Strong analytical and problem-solving skills
· Experience in managing multiple stakeholders, including agencies and partners
· Excellent communication and interpersonal skills
· Ability to handle large datasets and generate meaningful insights.
· Highly organized and detail-oriented with the ability to multitask
· Keen, data driven, analytical person, with a test & learn approach
· Should have an eye for detail and be able to derive conclusions from data as also adept at learning new things
· Ability to liase with media and creative agencies.
· Prior experience in a product/ marketing role in a financial services category is preferred
· Exposure to digital marketing metrics (Organic & Paid) and analytics is preferred
Useful Link
Link to Careers Site: Click HERE
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
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