Relationship Support Analyst - Coorporate Banking

Job description

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC Commercial Banking UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. Within the work place you will have access to various employee resource groups which aim to promote and achieve a health work / life balance and support our diversity ambitions.

The Relationship Support Analyst role is based within HSBC Corporate Banking – Commercial Banking UK

HSBC Corporate Banking in the UK provides both domestic and international commercial banking services to our existing and prospective clients.

The role of the Relationship Support Analyst is to support Relationship Directors with the provision of financial services solutions for Corporate Banking customers, with sophisticated domestic and cross border banking requirements in a variety of industry sectors across the globe.

What is attractive about this role is the diverse and varied duties you would undertake on a day to day basis. Working closely with the Relationship Directors you will gain extensive knowledge of the Corporate Banking structure. The Relationship Support Analyst role offers fantastic career progression opportunities within Commercial Banking with a natural progression path into many roles to give you a long and rewarding career

Your responsibilities will include:

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Acting as a key point of contact to customers to provide ongoing day to day support

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Providing support to the Relationship Director to enable them to meet customer needs

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Preparing financial proposals, presentations and undertake analysis for both existing and prospective customers

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Detailed customer research, financial and credit analysis

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Supporting on day-to-day activities including client planning, pipeline management, coordination with product partners

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Ensuring consistent application of Group Policy and adhere to regulatory, financial, and legal standards to minimize business and reputational risks

Desired profile

Qualifications :

The ideal candidate for this role will have:

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Experience working in relevant environment/s, i.e. Commercial Banking (CMB)

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A track record of gaining an understanding of customers' needs and delivering excellent customer service

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Achieved targets and met expectations whilst supporting and encouraging others to do the same

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Strong verbal and written communication skills with experience of adapting your style and approach to the audience and message to be delivered

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Experience of planning and prioritising their own time effectively and adhering to strict deadlines

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The ability to understand and interpret financial data

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A comprehensive understanding of the regulatory frameworks and compliance requirements associated with financial services and experience of working within these

The base location for this role is Southampton.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC Commercial Banking UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. Within the work place you will have access to various employee resource groups which aim to promote and achieve a health work / life balance and support our diversity ambitions.

When joining HSBC, you will become a valued member of our team, we take the time to get to know you and there will be many tailored development opportunities along the way to support your career to grow as much as you want. We can offer you a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity, shared parental and adoption pay, and support when you return to work, and a contributory pension scheme with a generous employer contribution. But this is only the start, we work closely with our colleagues to understand their life balance needs and we support them with several schemes and initiatives. We can't wait to tell you about our ways of working, wellbeing agenda and our healthiest human system!

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly

Recruitment Helpdesk :

Email: hsbc.recruitment@hsbc.com

Telephone: +44 2078328500