Relationship Associate - Business Banking

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.

We are currently seeking a high caliber professional to join our team as a Relationship Associate .

Principal responsibilities

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​Assisting Relationship Managers in providing a superior level of Client Servicing and client proximity

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The job holder also supports preparation, completion of security, loan and other documentation in line with the credit approvals obtained and follows up with customers on outstanding documentation

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Manage and strengthen client relationship

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Ensure operational effectiveness and delivery of high service levels

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Liaise with Global Commercial Banking office on inward and outward referrals and ensuring proper follow up

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Ensure timely preparation of security and loan documentation internally that is in line with the credit approvals obtained as well as receipt of completed documents and subsequent loading of facility limits

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Track and monitor deal flows, liaising such that vital business reports are prepared and available on a timely basis

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Assist in coordinating Marketing activities, Customer events, bank activities on a Sector level

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Assist Sector Head with data analysis and coordinate marketing promotions, product awareness on a Sector level

Desired profile

Qualifications :

Requirements

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​Preferably a diploma holder or graduate, with a strong desire to serve customers

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Working knowledge in commercial banking products and banking operations

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Excellent interpersonal, communication, telephone and customer servicing skills

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Strong learning ability and comfortable with learning

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Able to effectively interact with people at all levels and be a team player

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Possess lots of initiative, drive and pride in getting the job done the right way the first time

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.