Operations Analyst

Job description

Job description

Support business lines to optimize the operational process of banking services and products, with the aim of offering the best service to customers, through the following activities:

·         Perform banking operations services, such as current account opening and closing procedures, ensuring proper documentation and data accuracy.

·         Activate clients on banking products: Payments Solutions, FX, FI&Derivatives, Corporate Cards etc.

·         Perform call backs with clients to authenticate the payment instructions and beneficiaries bank details, ensuring the security and accuracy of critical information.

·         Control requests from Audit Companies to generate Confirmations Letters.

·         Perform Product Fees set up according to Commercial Proposals and reporting it to Brazil Central Bank in a regular basis.

·         Take part in projects to implement systems and processes that involve operational activities.

·         Interaction with Bank internal areas, such as Operations, Compliance, Treasury, Product Managers, IT and other business support areas.

Requirements

Technical skills:

·         English – Intermediate to Advanced level

·         Office Package (Excel – Advanced level)

·         Bachelor’s degree in Business Administration or similar

Expected behavioral skills:

·         Analytical

·         Organized

·         Good communication

·         Teamwork skills

Certification

·         PQO – CADASTRO (Ancord)