Delivery Head

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

 

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineering Manager.

 

Business: WPB Technology

 

Principal responsibilities

  •Working with RB&S SLT to identify Lean Advocates from all Value Streams and Sub Value Streams to ensure consistency of training and upskilling across RB&S
•Work with RB&S to build a pipeline of highly talented individuals to become Lean Advocates and support with succession planning through Value Streams and across RB&S
•Work with RB&S SLT to devise and embed Lean Advocate OKR’s, to enable RB&S to meet efficiency targets.
•Complete accurate and appropriate reporting to RB&S SLT to ensure Lean Advocates are delivering to OKRs and scorecards are updated accordingly 
•Track progress of Lean Advocate activities. Provide feedback on progress against OKR’s for scorecard purposes
•Completing training needs analysis where required to ensure all training activities are value add to the organisation
•Write contextual, tailored and applicable Lean and Agile training material, showing clear and understandable linkage between Lean principles and Agile ways of working, and their application to a Technology delivery organisation
•Ensuring that all collateral is produced in line with HSBC brand standards
•Scheduling, planning and preparing for Lean Advocate training sessions to ensure quality of delivery, optimal attendance and high engagement levels
•Deliver high quality, engaging and interactive training, predominantly virtually, to RB&S Lean Advocates from RB&S Global Hubs
•Setting training follow up activity to enable Lean Advocates to apply their training in a practical and pragmatic way, supporting the follow up activity and providing tailored feedback
•Consistently seek out opportunities to further enhance, improve and build on Lean Advocate training, to ensure a best practise approach to ensuring Lean Advocates have a suite of tools and techniques to help deliver ‘Simpler, Faster’
•Establish trusted coaching relationships with Lean Advocates to ensure that Lean Advocates are supported to apply Lean and Agile in their day to day operations
•Tracking and monitoring Lean Advocate activities, becoming a point of escalation to remove blockers to Lean Advocate success
•Working with Value Stream nominees to update skills matrices and succession plans to constantly demonstrate the value of Lean Advocate training and upskilling
•Benchmark against industry best practice for Lean and Agile delivery to technology teams and apply the best practice to the RB&S model
•Supporting with the creation of ‘good news stories’ and best practice examples to be used in RB&S communications.
•Demonstrating a flexible approach to working with across all RB&S Value Streams and Pods
•Demonstrating a flexible approach to working with colleagues in all RB&S Global Hubs.               

Requirements

Knowledge & Experience / Qualifications

To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills:

•Lean qualification/certification: Lean Practitioner or Lean Six Sigma Black Belt preferred
•Agile qualification/certification: SAFe or Scrum Alliance preferred
•Solid experience of preparing and presenting highly professional training materials, and support activity such as workshop/breakout facilitation, devising and engaging in exercises to reinforce learning
•Ability to contextualise and tailor training materials with examples to target specific audiences such as developers, operations managers, service managers or Scrum Masters
•Excellent interpersonal skills to develop productive and rewarding coaching relationships
•Extensive experience of Technology delivery in large, complex organisations, ideally financial services
•Respectful of different cultures, working with colleagues from across all 5 regions (North America, LATAM, Middle East, Asia Pacific and Europe
•Passion for engaging others to upskill them to drive sustainable change across the RB&S portfolio   

 

You’ll achieve more when you join HSBC.

 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

***Issued By HSBC Software Development (GuangDong) Limited***