Role Title: Investment Counsellor Associate
Business: Private Banking
New or Existing Role: Existing
· Responsible for assisting Investment Counsellors delivering investment solutions to clients and prospects of HSBC Private Bank
· Collaborate with Investment Counsellors and Relationship Managers to attract and enhance client relationships and profitability.
· Accountable - in conjuction with Investment Counsellors - for assessing client needs, developing a comprehensive investment strategy, coordinating sales and execution against that strategy and monitoring performance and appropriateness of the client’s overall investment portfolio.
Impact on Business
· Partner with Marketing , ISPS , Compliance and Risk and with RM teams
· Improve clients’ portfolios and alignment with risk profile
· Monitor and follow-up on clients investments
· Know your client , Increase share of wallet with clients
· Customers / Stakeholders
· External clients
· Marketing , ISPS , PWS , Compliance and Risk
· Internal and external regulators
Leadership & Teamwork
· Act with courageous integrity : adhere to HSBC Values and business principles
· Provide constructive feedbacks on business, products, team members or strategy
· Proactively engage with RMs, Desk Heads and other product specialists.
Operational Effectiveness & Control
· Maintain a strong control environment
· Contribute to sustainable cost savings
· Adhere to conduct and ensuring product match to customer requirements and putting the customers’ needs first
· Contribute to development of automation and analytics
Management of Risk
· The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.
· This will be achieved by consistently displaying the behaviours that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators.
· The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the ‘Three Lines of Defence’. The jobholder should ensure they understand their position within the Three Lines of Defence, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required.
· Through the implementation the Global AML, Sanctions and ABC Policies, supporting Guidance, and Line of Business Procedures the jobholder will make informed decisions in accordance with the core principles of HSBC's Financial Crime Risk Appetite.
· The following statement is only for roles with core responsibilities in Operational Risk Management (Risk Owner, Control Owner, Risk Steward, BRCM, and Operational Risk Function
· The jobholder has responsibility for overseeing and ensuring that Operational risks are managed in accordance with the Group Standards Manual, Risk FIM, & relevant guidelines & standards. The jobholder should comply with the detailed expectations and responsibilities for their core role in operational risk management through ensuring all actions take account of operational risks, and through using the Operational Risk Management Framework appropriately to manage those risks.
· This will be achieved by:
· Continuously reassessing risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
· Ensuring all actions take account of the likelihood of operational risk occurring, addressing areas of concern in conjunction with Risk and relevant line colleagues, and also by ensuring that actions resulting from points raised by internal or external audits, and external regulators, are correctly implemented in a timely fashion.
Observation of Internal Controls
· The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures.
· The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
· The following statement is only for roles with managerial or specific Compliance responsibilities
· The jobholder will implement measures to contain compliance risk across the business area. This will be achieved by liaising with Compliance department about business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.