Expire bientôt HSBC

Global Markets - Executive Assistant

  • City of London (Greater London)
  • Comptabilité / Contrôle de gestion

Description de l'offre

Job Purpose (overall high level summary of the role)

The role suits a resourceful, flexible, efficient and proactive team-player, who is comfortable working in a fast-paced and at times time pressured environment. The individual will be required to work unsupervised and exercise good judgment allied to a practical problem solving approach. In addition to being numerate, and proficient with technology (MS Office) other key attributes for the role include strong written and verbal communication, administrative, organizational skills, and the ability to maintain a realistic balance among multiple priorities.

Principal Accountabilities: Key activities and decision making areas

· Main responsibilities - Global Head
o Extensive diary management with both internal and external clients
o Making sure Global Head has relevant information/packs in advance of meetings
o Acting as a gatekeeper, reduce administrative workload for the Global Head
o Making sure Global Head is where he needs to be & is prepared in advance
o Monitor inbox daily and response / forward where appropriate
o Building key relationships with other PAs both externally and internally
o Maintain & update client contacts within outlook
o Maintain task list, making sure they are completed in a timely manner
o Arranging detailed travel itineraries
o Completing expense reports
o Making sure admin tasks are completed on time, elearning, timesheets etc
o Anticipate issues, offering practical and timely solutions, upwardly referring as necessary
· Main responsibilities – 2 MDs
o Diary management with both internal and external clients
o Monitor inbox daily and response / forward where appropriate
o Arranging travel and completing expense reports
o Making sure admin tasks are completed on time, elearning, timesheets etc
· Other responsibilities
o Provide cover for other assistant’s team on a regularly basis
o Helping team when required, arranging meeting, booking rooms etc
o Making sure associates are aware of client meetings arranged on behalf of MDs to make sure briefing notes are updated in a timely manner
o Completing expense reports for team
o Provide back up and support

Operational Effectiveness and Control

· Adhere to HSBC policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities, and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures
· Apply policies, procedures, practices and standards to their allocated tasks, taking responsibility for their own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance

Management of Risk (Operational Risk/FIM requirements)

· The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation
· This will be achieved by consistently displaying the behaviours that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators
· The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the 'Three Lines of Defence'. The jobholder should ensure they understand their position within the Three Lines of Defence, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required

Observation of Internal Controls (Compliance Policy/FIM requirements)

· The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures
· The jobholder will implement the Group compliance policy by adhering to all relevant processes/procedures. The term 'compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply
· This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators. Through the implementation the Global AML, Sanctions and ABC Policies, supporting Guidance, and Line of Business Procedures the jobholder will make informed decisions in accordance with the core principles of HSBC's Financial Crime Risk Appetite

Profil recherché

Qualifications :

Job Requirements

·  Communication Skills
o Excellent written and verbal communication skills
·  Technology Skills.
o Advanced proficiency with Microsoft Office
·  Interpersonal Skills
o The ability to anticipate needs, think critically and offer solutions. Organized individual with strong attention to detail in all aspects of responsibilities. Project professional credibility
·  Self-directed individual, with a strong work ethic and ability to multi-task with little supervision
·  Forward thinking, articulate, problem solver
·  Manage and handle confidential and time-sensitive information
·  Plan, organize and control your workload
·  Demonstrate sound knowledge/understanding of team structure and strategy
·  Effectively navigate different communication styles and personalities