Control Officer, GBM, Risk Assessment

Job description

Role Title: Control Officer, GBM, Risk Assessment
Business: Risk Management

New or Existing Role- New

Grade: GCB3

Role Purpose
· The GBM Chief Control Office (CCO) is responsible for ensuring appropriate first line of defence oversight and governance across GBM. Risk Assessment is a function of the GBM Chief Control Office (CCO), driving an agile response capability for the assessment of risk within GBM. The function aids the identification, management and reduction of the non-financial risk profile of GBM through proactive, agnostic business analysis and a reactive focus on incident responses.
· The role of Control Officer, GBM Risk Assessment is:
· Lead and execute material risk assessments within GBM globally. These risk assessments are mandated by GBM executive management and are often of a highly confidential nature.
· Communicate risk assessment outcomes to GBM and Group executive management
· Drive critical risk management solutions with business and functional senior management
· Ensure that risk assessments align and complement with 2nd Line of Defence assurance activity and 3rd Line of Defence audit activity
· Lead and coordinate global risk assessment programmes for GBM such as the Enterprise Wide Risk Assessment


Key Accountabilities

Impact on Business

· Undertake risk assessment of operational risk management capability across the GBM business as prioritised by GBM executive management
· Drive sustainable risk management solutions that achieve a leaner, faster and better operational environment.
· Ensure that risk assessments align and complement with 2nd Line of Defence assurance activity and 3rd Line of Defence audit activity
· Ensure group-level risk assessments are coordinated effectively within GBM

Customers / Stakeholders

· GBM business line heads: supporting the GBM business with a risk assessment execution capability and act as a trusted advisor
· Group executive management: ensuring that GBM business demonstrates effective assessment and management of non-financial risk
· GBM CCO functions: supporting execution of risk assessment
· Support the identification of the stakeholder goals and effectively manage their expectations, addressing any misalignment.

Leadership & Teamwork

· Demonstrate high degree of matrix management capability and interaction across all levels of GBM and Functions
· Highly motivated to deliver results with limited direction
· Ability to deal with difficult and conflicting situations, and can clearly articulate an argument to influence the outcome.
· Confident to challenge processes, practices and approaches where these are not fit for purpose.
· Open and engaged to other viewpoints.
· Ability to engage regularly with GBM colleagues at all levels.


Operational Effectiveness & Control

· A strong understanding of effective risk assessment in order to promote better decision making and stronger risk management.
· A strong understanding of the evolving regulatory and wider financial services environment surrounding non-financial risk.
· Help implement supporting strategies, policies and procedures to ensure that non-financial risks are managed effectively in a commercially sensitive and practical manner.

Major Challenges
· Delivering high-quality, concise output for management at all times.
· Building collaboration in a matrix-managed environment across GBM.
· Engendering a true sense of urgency, pace, collaboration in a complex environment.
· Retaining support of GBM management who will be constantly balancing their own conflicting priorities / pressures.
· Balancing the often conflicting requirements of Group and the businesses without alienating any of the key stakeholders
· Operating in a diverse and complex risk, control and regulatory environment that is continually altering in scope and focus.


Role Context
· The role reports to the Head of GBM Risk Assessment who reports to the Global GBM Chief Control Officer (GBM CCO).
· The role is global and encompasses all GBM businesses (Global Markets, Global Banking, HSS and GLCM)
· There will be close working relationships with all members of the GBM CCO
· The Risk Assessment team is a small, senior team co-located across London and Hong Kong. It requires an ability to demonstrate thought leadership, agility and management of senior stakeholder relationships.
· The individual will be based in London and should expect to travel regularly due to the global nature of the role


Role Dimensions
· No direct management. However, the role encompasses interfacing with all of the GBM businesses, functions, products and locations, as well as Group Functions.

Management of Risk
· Continually reassess the operational risks associated with the responsibilities of the role, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology and other services. This will be achieved by ensuring that all actions take account of the likelihood of operational risk occurring and by owning and managing any areas of concern.

Observation of Internal Controls

· Ensure compliance with internal data protection provisions.
· Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
· Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Desired profile

Qualifications :

Knowledge & Experience / Qualifications

·  An experienced SME in one or more operational risk disciplines
·  Strong matrix management ability and ability to influence senior management.
·  Deep knowledge of an investment bank business activities and processes.
·  Broad knowledge of the external environment (regulatory, legislation, HSBC's competitors).
·  Experience of collaborating with Risk, Compliance, Legal and Audit functions.
·  High level of drive and motivation to ensure delivery of a broad range of outputs simultaneously.
·  Ability to articulate complex issues concisely.
·  Strong verbal and written English language skill is essential.
·  Ability to think ‘beyond the obvious' and challenge the status quo to propose novel solutions.
·  Educated to graduate or postgraduate degree level, ideally in Law, Economics or Finance.

We are a diverse workforce and it is part of our organizational culture, it reflects our belief that diversity of thought, background and perspective make HSBC a stronger organization. We strive to implement a culture that is inclusive, diverse, positive and performance-oriented. Having a diverse workforce allows us to benefit from a variety of perspectives and strengthens our local and global competitiveness. We value diversity in our workforce and encourage all qualified candidates to apply from a variety of perspectives and strengthens our local and global competitiveness. We value diversity in our workforce and encourage all qualified candidates to apply.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

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