Business Support Manager - Global Private Banking

Job description

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
 
HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do. With USD517 billion of total assets under management*, HSBC Private Bank is one of the largest international private banks.
*Source: HSBC Annual Results 2012
 
 
We are currently seeking a high caliber professional to join our team as Business Support Manager.
 
Principal responsibilities
Mainland China Focus
Within Private Banking, Business Management is responsible for implementing and operating their internal controls as well as monitoring the ongoing effectiveness of these controls to gain assurance that key controls are operating in line with risk appetite and any regulatory and Internal Instruction Manual requirements.
Provide business analysis and administrative support to Relationship Management Teams for the Hong Kong market 
Engage Market Heads and Team Heads in reviewing broader business issues such as performance management, account reviews, and responses to regulatory changes
Ensure Know Your Customer principles and procedures are followed by frontline marketing staff and timely escalation of issues to management
Ensure activities of the frontline business are managed in an efficient manner and supervised appropriately, including monitoring of frontline transaction execution and account activities / trends
Undertake ad hoc tasks and business analysis required by senior management team
Play an important role in dealing with daily problem resolution, undertaking ad hoc projects, and being the go to person for relationship manager.

Desired profile

Requirements
A graduate degree or equivalent with relevant work experience
Solid experience in private banking and/or financial services and associated regulatory requirement.  Strong product knowledge would be an advantage
An articulate and strong communicator with well written English. Proficiency in Chinese is an advantage.
Capable of working closely with Compliance, Credit, Risk, and Operations to ensure a balanced risk operating environment
License Person of Type 1 and Type 4
Positive attitude, commercial minded, and be able to prioritize work objectives.  Strong problem solving capability is required.
Ability to exercise sound judgment in decision making practices and clear direction within the established framework
Suitable candidate with lesser experience will be considered and may be offered the role at a different level. 
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.
 
You’ll achieve more when you join HSBC.
 
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