Banking Associate

Job description

Job Advert Details

Some careers have more impact than others.

If you are looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.
Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Operations, Services and Technology combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a dynamic individual to join our team in the role of Banking Associate. 

Principal Responsibilities 

·  Ensure that all cross Border and Domestic Cheque payments are processed in line with the Regulatory guidelines.
·  Adherence to the delivery timeline/Service level agreements, standard operating procedures and HSBC policies.
·  Perform any additional responsibilities that may be required by the Supervisor in support of the ongoing management and development of the team.
·  Undertake/participate in projects for improvement in delivery quality and/or timeliness.
·  Work closely with peers and colleagues, adapting and encouraging teamwork. 
·  Communicate effectively through written and verbal channels.
·  Ensure positive relationships are built and maintained within team, upstream and downstream teams as well as business partners.
Requirements 

·  Applicable for Sri Lankan nationals only. 
·  Excellent customer service and communication skills.
·  Prior experience in managing processes pertaining to Payments and cheques will be an added advantage
·  Strong analytical and interpersonal skills. 
·  Must be aware of the Operational Risk scenario associated with this role and to ensure that all actions performed take into account the likelihood of operational risk occurring.
Interviews will be scheduled within two days from Cut-off Date of the advertisement.  In the event you are shortlisted you will be informed via e-mail on the same. 

Hiring Manager: Radhiha Sanjeevan

When applying please submit a full resume. 

You will achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.