Offers “HSBC”

19 days agoHSBC

AVP Relationship Management

  • THAILAND
  • Sales

Job description

Job description

·  Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers
·  Work collaboratively with other Global Businesses, product and service partners to identify opportunities to connect customers to opportunities and strengthen the relationships
·  Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment
·  Deliver a high quality service by owning customer engagement, striving for excellence in all interactions with (prospective) customer or other professionals, and always acting according to the highest professional standards
·  Establish an effective working relationship with risk in order to validate the accuracy of the customer risk profile, and ensure sustainable asset growth
·  Ensure timely and accurate maintenance of customer information, including Know your Customer (KYC) requirements
·  Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
·  Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment
·  Keep abreast of external factors influencing international business, economic, cultural, geographical, procedural and regulatory requirements

Requirements

·  Experience in banking industry, especially in Corporate/Commercial Banking Department as Relationship Manager
·  Credit and analytical skills an advantage
·  Knowledge of banking products and internal HSBC systems an advantage
·  Excellent interpersonal skills with consultative selling approach and good presentation skills
·  Possession of positive attitude to customer-service handling
·  Good command of both spoken and written English/Thai

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