Offers “HSBC”

Expires soon HSBC

Software Engineer/Risk IT

  • Hyderabad (Hyderābād)
  • IT development

Job description

Designation: Software Engineer

Location: HYD

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Responsible for maintaining, configuring and administering HSBC Operational Risk System built upon IBM OpenPages platform. Required training will be provided. Associate will be performing admin activities involving User Service Requests, BAU Change or strategic changes as part of wider Non Financial Risk (NFR) portfolio.

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Provides assistance to all Users with queries and managing and maintaining the platform in respect to the security model (required training is provided).

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Associate will be involved in Operational Acceptance Tests for OpenPages/Cognos Administration changes and change run books (Data and Functional Releases) within pre-production before final implementation into production

Desired profile

Qualifications :

·  Associate will be involved in Execution of production environment Smoke Testing as part of post release verification
·  Day to day responsibilities involves activities like processing leavers and transfers, periodic Users access recertification, end user Support and Service Requests Tickets through the Case Management Tool, Production of weekly and monthly service management information (service availability, performance against service levels), managing self-help portal ensuring all content is valid and up to date including (but not limited to); Users Guides, FAQ's, Quick Reference Guides, video tutorials, User Entitlement Reports
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Engage all relevant stakeholders to maintain visibility on service availability, service metrics, incidents and control effectiveness and to provide robust challenge.

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To be flexible and adaptable in an environment of constantly changing priorities while staying true to the objectives of the NFR IT portfolio delivery and Service standards

·  Some exposure on Cognos report generation, working with cloud based applications (Google Cloud) and willingness to learn and adapt other reporting tools like QlikSense.

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