Assistant Manager Insurance Specialist - Based in Malacca

Job description

Some careers grow faster than others.
 
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
 
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world,the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
 
We are currently seeking an experienced professional to join this team in the role of Assistant Manager Insurance Specialist.
 
Principal Responsibilities
The role is a specialist role and is part of the Premier and Wealth Sales force whereby the incumbent is expected to be a technical expert in one or several product categories as relevant to market, such as Protection, Education, Retirement, Managing Wealth and Legacy (PERML).
Assists PRMs in understanding clients better, meeting clients together with PRMs when required, making suitable recommendations and helping clients understand the value and risks of solutions available to them.
Conduct product training to support and deliver new product launches and lead client education events to help client gain better knowledge of financial markets and financial solutions.  
Conduct portfolio reviews with sales staff, assess product suitability and market and regulatory change impact to products held by clients as appropriate, identify opportunities and manage risks.
Communicate effectively with clients on complex technical subjects, helping them to improve understanding of financial markets and the value and risks of financial solutions through educational events.
Initiate and conduct educational events with clients to improve clients’ financial literacy and knowledge of financial markets and solutions.
Collect and apply market and channel intelligence to identify and share competitive gaps, service issues, business opportunities, and challenges with stakeholders.
Ensure that products managed by Sales staff have been reviewed by appropriate Product Experts and are suitable for clients based on their risk profiles and needs.
Pro-actively complete Continuous Professional Development (CPD) and ensure coaching and development action plans are developed and agreed upon with line manager in order to meet and maintain compliance and T&C standards

Desired profile

Requirements
Minimum of five years of working experience as a product specialist or financial advisor
Deep knowledge of specific complex financial solutions and products including the knowledge of financial markets, socia-economic dynamics, and regulatory requirement relevant to the products
Extensive external market awareness of market conditions, new product solutions, and an understanding of current financial market activities
Demonstrated ability and experience to correctly identify client needs
A solid understanding of global anti money laundering standards
Knowledge of local and Group compliance regulations
Specialisation in one or more product categories e.g. Structured Products/FX/Investments/Trusts/Estate Planning/Retirement/Protection/Mortage etc.
Attain appropriate professional and regulatory qualifications as required by market
Attain any internal standards as required by country
Have or attain an understanding of the immediate regional Global Wealth Strategy and the ability to plan own activities accordingly
Disciplined professional who is able to set and follow organised client portfolio process's by relationship manager in a proactive manner
Technical coaching skills in area of expertise
Proven ability in customising presentations to meet individual client needs
 
You’ll achieve more when you join HSBC.
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Issued by HSBC Bank Malaysia Berhad.