Assistant Manager, HSBC Premier - Retail Banking and Wealth Management

Job description

The wellbeing of our employees and candidates is really important to us, that's why we are leveraging our digital capabilities to ensure we can continue to hire top talent at HSBC in the current environment. Our teams will talk you through how our Video Interviewing technology will replace in person interviews and be used throughout the recruitment process. Our team will be on hand to guide you through this process

Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Assistant Manager, HSBC Premier .

Principal responsibilities

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Collaborate with Premier Relationship Managers to develop and nurture relationships with Premier clients

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Provide efficient, premium professional services and ensure high standard of client engagement to Premier clients

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Assist Premier Relationship Managers to conduct customer needs activity planning and portfolio management to improve customer satisfaction

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Promote HSBC Premier proposition for deposits and portfolio growth

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Initiate and maintain effective communication with paired Premier Relationship Managers

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Assist Premier Relationship Managers on managing, developing and retaining quality client relationship

Desired profile

Qualifications :

Requirements ​

· 
Bachelor's degree or equivalent experience with qualifications in IIQE 1,2,3 and HKSI 1,7,8

· 
Proven frontline experience in customer serving within retail banking environment

· 
Good knowledge of retail banking and wealth management products

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Candidate with solid experience on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment is preferred

· 
Excellent customer service skill and mindset, with strong attention to detail

· 
Team player with commercial orientation

· 
Fluency in both English and Cantonese, with knowledge of Mandarin is preferred

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.